We are partnering with a major company who provides contract services on Overhead and Underground Distribution Networks for the UK’s Major Utility Contractors and Distribution Operators. Their service offering encompasses Survey, Design, Build and Refurbishment of Underground and Power & Communication Network, recently extending their services into Telecomms by supplying fully managed PON’s (Passive Optical Networks) for their clients throughout the UK
This exciting position will see you reporting in to the Managing Director, with a national remit focused on operational delivery and enhanced commercial returns. Holding operational P&L responsibility you will manage risk, and the delivery of projects and frameworks across all contracts in the UK and Scotland.
You will lead multiple workstreams with several clients UK wide and Scotland., as well as a team of associated Operations Managers and Project Managers and a workforce of c150 employees and subcontractors.
Your skills/experience will include:
An In-depth expertise as an operational leader in utilities with direct experience of telecommunications/fibre/power networks. With first class technical and commercial acumen you will be a proven leader with the gravitas to enhance the delivery and drive best practice, safety and managing risk and return.
Previous experience running a similar size contract within this market (circa £10m+).
Commercially savvy outlook with an energetic and resilient personality.
Ability to show how you have a history of shaping and influencing large teams underneath your control - the ability to communicate a clear direction is paramount.
Other key traits include a non-ego approach to managing sites; genuine respect for others; resilience, flexibility and tenacity to get the work completed in an exceptional manner; leaders who can lift a team when required.
You will be able to cover the UK and Scotland, with regular travel.
To ensure that this company develops in a cohesive manner via a performance driven culture in line with the Business Plan.
Development of Company Strategy with the Board. Operations including new business contracts
To provide excellent operational delivery to all the company’s clients and to continuously improve customer service in accordance with contractual obligations, performance and health, safety, environment and quality standards maintaining a predetermined profit margin and budget within the company Business Plan.
The Operational Director is responsible for providing leadership and continuously developing a high performing Operational team in order to meet Key Performance Indicators.
To provide a high Customer Service provision, continuously improve and measure customer satisfaction.
To foster relationships with new business clients and markets.
To develop and maintain key partnerships with internal and external stakeholders.
Manage all Operational Contracts.
Measurement and management of agreed productivity levels.
To develop and manage Pricing policies.
Be able to manage the transport and logistics function so that information and service/operational requirements are met in a prompt and efficient manner, utilizing the optimum level of resources.
Actively promote Equality in the workplace.
Manage Health, Safety, Quality and Environment.
Responsible for staff Nos: c. 150 employees and subcontractors.
Yearly revenue of c. £20-25m plus