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What Will It Take To Get People Back To The Office?

After more than eighteen months, the world’s biggest work-from-home experiment is coming to an end. As the Covid-19 vaccine program continues at pace, many businesses are looking to resume office life, and they want their employees back at their desks. Goldman Sachs has told staff to “make plans to be in a position to return to the office” by June 14, while Google, one of the first major employers to send people home at the start of the pandemic, is accelerating its back-to-the-office plans. But not all employees share their bosses’ eagerness. Close to a quarter of U.S. workers say they would consider quitting, should they be required to work in an office before all employees have been vaccinated. So, how can employers allay employees’ fears and encourage them to return?


Some organizations are resorting to extreme measures. Daily cash prizes of $10,000 and all-expenses-paid trips to Barbados are just a few of the incentives CoStar Group is offering staff who are vaccinated and in the office. Others are using more modest tactics – gift cards and other small tokens, subsidized meals and discounted Uber rides – to win over workers. Fortunately, however, there are more pragmatic and (cost) effective ways to ensure that your teams feel genuinely comfortable about picking up their pre-pandemic routine again.

Listen To How People Feel

Asking how people feel about heading back to the office, and listening to what they say, will help you develop return-to-work plans that alleviate their anxieties. It’s safe to assume that health and hygiene will be front of mind, but there may be some issues you haven’t considered. At Tiger Recruitment, when we surveyed our employees, public transport emerged as the top concern by far, so we’ve introduced flexible start and finish times so that people can avoid traveling in rush hour.

Speaking to employees in

dividually is also recommended, as everyone’s perceptions will differ. It’s a good opportunity not only to discuss workers’ immediate concerns but also the working arrangements that will suit them best in the longer-term. You may find that employees are more receptive to an office return if they know they’ll be able to maintain at least some of their pandemic flexibility.

Safety First

Ensuring people feel safe is also vital. Numerous studies show that this is employees’ number one priority, so reassuring them that you’ve taken every possible step to prepare for their safe return to the office is key. Sharing your risk assessment is an effective way to do this. It should cover the potential hazards that Covid-19 presents for your business and what you’re doing to mitigate those risks. This might include temperature and symptom checks, workplace reconfigurations, social-distancing measures, enhanced cleaning and personal protective equipment requirements.

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Uncertainty can breed fear, so communicate your return-to-work plans in as much detail as possible so that employees kn